Connecting you to the world
Connecting you to the world
Roameo is the connect-or-refund travel eSIM, operated from Hong Kong SAR. Pick the channel that matches your question — order help, refunds, eSIM installation, partnerships, privacy, or security — and we reply to every email within 1 business day. For setup questions, our eSIM guide and device compatibility checker often have the fastest answer.
You can also reach us from inside the Roameo app — Profile → Help opens a live ticket linked to your account.
To delete your account, see our account deletion page.